Refer: To set up a HOTSPOT Key.docx
From: randerson@princesscruises.com [mailto:randerson@princesscruises.com]
Sent: Thursday, February 09, 2012 3:20 PM
To: Fernan, Diana (HAL Contractor)
Cc: Konar, Tara (PCL); Augustine, Anila (HAL); Mounagurusamy, Jayakumar (HAL); Ruckman, Maurice (HAL); Harrington, Scott (HAL Contractor)
Subject: Hot Spot set up for POLAR and Test Rules
Diana,
Sorry this took me a little longer than expected.
Below is a word document for setting up POLAR for Hotspot use.
Also, there are a few rules that need to be followed with regards to creating test air bookings.
1. Use bookings in POLAR which you know you created or at minimum are bookings you know where not loaded into the test region from Production.
2. When possible, use dates that are far out (6 months and beyond). If for some reason you must create records where the itin leaves within 7 days, you should advise Kristen or her designee so that they can immediately cancel the PNR. This should only be done on very rare cases for specific testing scenarios.
3. Use realistic names only i.e. Frank Johnson, Kelly Smith etc.
DO NOT USE
- Cartoon Names
- Celebrity Names
- 'Test' names ie. TestUser1
- or any other unrealistic names
4. Do not use the same name to build several Sabre PNRs
In other words don't use Frank Johnson for every booking you create in POLAR. If you would like to continue using a booking try cancelling any air off the booking and then changing the passengers names completely before trying to book again using that booking
These rules apply because we are testing against the Sabre Production environment. This is necessary because they (Sabre) do not support their Certification environment which makes getting real search results and creating bookings difficult. We have a hard time telling when errors are related to Sabre data issues or our system issues.
I think that is about it. Penalties have been threatened by Sabre for violations of the above, so please keep the rules in mind.
Thanks everyone, please let me know if you have any questions.
Rich
Richard Anderson
Sr. Business Analyst
Reservations Systems Development
661-2844372