5.0 out of 5 starsBefore you buy.... Simply reset the drum counter
October 24, 2013
Verified Purchase
I love my Brother HL-2170W printer and always get Brother brand toner for it. After using several toner cartridges, I started to get "replace the drum" messages but I ignored them because the print quality was fine. Then finally the 'Replace Drum' light came on and the printer refused to print at all. I ordered this Brother brand drum, and when I got it I saw in the instructions that I needed to reset the drum counter after installing the drum. (Keep the power on and the front door open. Hold down the ON button until all four lights light up, then release the button and close the door.)
Just for kicks, I put the old drum back into the printer and reset the drum counter. Sure enough, the printer is now all set, printing just fine. Someday, when the print quality suffers due to streaking, etc., I'll actually open up the new drum that I have just purchased and install it. In the meantime, I'll keep resetting the drum counter.
I wish I'd tried resetting the drum counter before I ordered this. But it's good to have it on hand, just in case.