Testing Sabre Connectivity

From: tkonar@princesscruises.com
Sent: Friday, February 10, 2012 3:10 PM
To: Ruckman, Maurice (HAL)
Cc: Augustine, Anila (HAL); Fernan, Diana (HAL Contractor); Tonks, Kristen (HAL); Harrington,
Scott (HAL Contractor)
Subject: RE: Please bounce WAS for ezAir on WebTst
Attachments: Rundemo.zip

Maurice,
You can try running SABRE rundemo tool (details provided below) from your PC. If it works then you will have to run
same command from that unix server where eZair is running. If you also get timeout error, then you will have to contact
your network group to check if there is any block in the HAL firewall. Let me know how these tests goes so that can
decide where to go from there.
From Command prompt run these commands to test web service:
- Unzip the file in a folder. I unzipped in "C:DownloadsSABRE Rundemo" location.
- Then run these commands. Make sure you set JDK in your path. My JDK bin location was "C:j2sdk1.5_01jdkbin".

- Rundemo 1 will execute create session service.
cd C:DownloadsSABRE RundemoRundemobin
path=C:j2sdk1.5_01jdkbin
rundemo 1

From: tkonar@princesscruises.com
Sent: Friday, February 10, 2012 3:10 PM
To: Ruckman, Maurice (HAL)
Cc: Augustine, Anila (HAL); Fernan, Diana (HAL Contractor); Tonks, Kristen (HAL); Harrington,
Scott (HAL Contractor)
Subject: RE: Please bounce WAS for ezAir on WebTst
Attachments: Rundemo.zip
Follow Up Flag: FollowUp
Flag Status: Flagged
Maurice,
You can try running SABRE rundemo tool (details provided below) from your PC. If it works then you will have to run
same command from that unix server where eZair is running. If you also get timeout error, then you will have to contact
your network group to check if there is any block in the HAL firewall. Let me know how these tests goes so that can
decide where to go from there.
From Command prompt run these commands to test web service:
- Unzip the file in a folder. I unzipped in "C:DownloadsSABRE Rundemo" location.
- Then run these commands. Make sure you set JDK in your path. My JDK bin location was "C:j2sdk1.5_01jdkbin".
- Rundemo 1 will execute create session service.
cd C:DownloadsSABRE RundemoRundemobin
path=C:j2sdk1.5_From: tkonar@princesscruises.com
Sent: Friday, February 10, 2012 3:10 PM
To: Ruckman, Maurice (HAL)
Cc: Augustine, Anila (HAL); Fernan, Diana (HAL Contractor); Tonks, Kristen (HAL); Harrington,
Scott (HAL Contractor)
Subject: RE: Please bounce WAS for ezAir on WebTst
Attachments: Rundemo.zip
Follow Up Flag: FollowUp
Flag Status: Flagged
Maurice,
You can try running SABRE rundemo tool (details provided below) from your PC. If it works then you will have to run
same command from that unix server where eZair is running. If you also get timeout error, then you will have to contact
your network group to check if there is any block in the HAL firewall. Let me know how these tests goes so that can
decide where to go from there.
From Command prompt run these commands to test web service:
- Unzip the file in a folder. I unzipped in "C:DownloadsSABRE Rundemo" location.
- Then run these commands. Make sure you set JDK in your path. My JDK bin location was "C:j2sdk1.5_01jdkbin".
- Rundemo 1 will execute create session service.
cd C:DownloadsSABRE RundemoRundemobin
path=C:j2sdk1.5_

Contact information for Sabre

From: tkonar@princesscruises.com [mailto:tkonar@princesscruises.com]
Sent: Monday, February 13, 2012 12:23 PM
To: Ruckman, Maurice (HAL)
Cc: Augustine, Anila (HAL); Tonks, Kristen (HAL); Shullen, Mila (PCL); Harrington, Scott (HAL Contractor); Fernan, Diana (HAL Contractor)
Subject: RE: Please bounce WAS for ezAir on WebTst

Maurice,
Please follow up with the your network team. From the trace route it seems that the request is timing out in HAL environment.

If necessary you can call SABRE (1-800-678-9460) to setup a conference call with HAL network team and SABRE technical team.

Thanks,

Tara Konar
IT Web Projects - Internet
Princess Cruises
(661) 284-4371