Customize Snagit toolbar and add border to it, from there you can customize things.
Reset Snag-It
If Snag-It is having problem, technical support sent the following steps to fix it.
Jason L. (TechSmith Support)
Thank you for contacting us. If you have any custom QuickStyles you would like to keep, please open Snagit and browse to the file menu Snagit > Export Styles...
Export Quicktime MOV for Snagit Recorded Session
The issue with recoding Snagit sessions, is it puts the audio on two tracks and when uploading it to YouTube, the audio disappears. Use VLC to see how the audio would play. Using QuickTime to convert the video. iMove does the same thing too, but it takes lots of resources as it imports media into it's library.
Steps to Process with QuickTime 7
- Open Movie with Quicktime, and you are going to export the MP4 movies as a Quicktime MOV file instead. Other formats seem to lose quite a bit of quality
- Audio Channels: Mono
- Compression Typ: H.264 with Best quality (Multi-pass)
Steps to Process with iMovie
- Combine and export audio traces of MP4 Snagit Movie with Audacity
- Open media for both movie and audio, edit movie clip and drop audio
- Add audio track and export the entire movie
- Delete all off the media files and empty trash
Remove com.techsmith.snagit.plist
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1.) Close Snagit and confirm its not running by accessing Activity Monitor. Look for Snagit in the running list of applications.
2.) Click on your Finder and then click the Go menu at the top. Hold down the Option key on your keyboard and choose the Library item in the Go dropdown. Then go to Preferences.
3.) Locate all com.techsmith.snagit.plist files and move them to your trash (there may be one with a 4 in it too)
4.) Confirm that com.techsmith.snagit.plist is no longer in the Preferences folder.
5.) Reboot the computer and try Snagit again.
Please let me know if you have any questions.
Kind Regards,
Jason
Technical Support Specialist