Tag: teamsite

Posted on

Teamsite Support

From: Centioli, Mike [mailto:mike.centioli@hp.com]
Sent: Thursday, December 20, 2012 10:30 AM
To: Hofsetz, Therron (HAL)
Cc: Ruckman, Maurice (HAL); Augustine, Anila (HAL); Tripp, Donald (HAL); Sutton, Craig (HAL); Schumacher, Mike (HAL)
Subject: RE: Team Site Support Information

You and Mike Schumacher are listed as the support contacts. I don't have login details, you'll need to get that from support. Have you emailed support regarding the issue below (support@interwoven.com). You can also get your login info from them.

HP is changing our end of life policy, which will be 3 years within the current release. Since the version you are running is 7-8 years old, it will be end of life in 2013.

Mike
HP Software
253.536.5740

From: Hofsetz, Therron (HAL) [mailto:THofsetz@HollandAmerica.com]
Sent: Thursday, December 20, 2012 9:37 AM
To: Centioli, Mike
Cc: Ruckman, Maurice (HAL); Augustine, Anila (HAL); Tripp, Donald (HAL); Sutton, Craig (HAL); Schumacher, Mike (HAL)
Subject: Team Site Support Information
Importance: High

Mike,

Can you please share our support identifier and login information with everyone on this email distribution. We are now restarting Team Site 3 times a day because it thinks we are out of space.  Even though we have removed files and there is actually space available, the application does not recognize it.

We have also reached out to David Ressler, but he is telling us we need to work with support first and then they will ask him to help.

We need high level support on this issue ASAP.

Therron

From: Centioli, Mike [mailto:mike.centioli@hp.com]
Sent: Thursday, December 20, 2012 10:30 AM
To: Hofsetz, Therron (HAL)
Cc: Ruckman, Maurice (HAL); Augustine, Anila (HAL); Tripp, Donald (HAL); Sutton, Craig (HAL); Schumacher, Mike (HAL)
Subject: RE: Team Site Support Information

 

You and Mike Schumacher are listed as the support contacts. I don’t have login details, you’ll need to get that from support. Have you emailed support regarding the issue below (support@interwoven.com). You can also get your login info from them.

HP is changing our end of life policy, which will be 3 years within the current release. Since the version you are running is 7-8 years old, it will be end of life in 2013.

Mike

HP Software

253.536.5740

From: Hofsetz, Therron (HAL) [mailto:THofsetz@HollandAmerica.com]
Sent: Thursday, December 20, 2012 9:37 AM
To: Centioli, Mike
Cc: Ruckman, Maurice (HAL); Augustine, Anila (HAL); Tripp, Donald (HAL); Sutton, Craig (HAL); Schumacher, Mike (HAL)
Subject: Team Site Support Information
Importance: High

 

Mike,

 

Can you please share our support identifier and login information with everyone on this email distribution. We are now restarting Team Site 3 times a day because it thinks we are out of space.  Even though we have removed files and there is actually space available, the application does not recognize it.

 

We have also reached out to David Ressler, but he is telling us we need to work with support first and then they will ask him to help.

 

We need high level support on this issue ASAP.

 

Therron

From: Centioli, Mike [mailto:mike.centioli@hp.com]
Sent: Thursday, December 20, 2012 10:30 AM
To: Hofsetz, Therron (HAL)
Cc: Ruckman, Maurice (HAL); Augustine, Anila (HAL); Tripp, Donald (HAL); Sutton, Craig (HAL); Schumacher, Mike (HAL)
Subject: RE: Team Site Support Information

 

You and Mike Schumacher are listed as the support contacts. I don’t have login details, you’ll need to get that from support. Have you emailed support regarding the issue below (support@interwoven.com). You can also get your login info from them.

HP is changing our end of life policy, which will be 3 years within the current release. Since the version you are running is 7-8 years old, it will be end of life in 2013.

Mike

HP Software

253.536.5740

From: Hofsetz, Therron (HAL) [mailto:THofsetz@HollandAmerica.com]
Sent: Thursday, December 20, 2012 9:37 AM
To: Centioli, Mike
Cc: Ruckman, Maurice (HAL); Augustine, Anila (HAL); Tripp, Donald (HAL); Sutton, Craig (HAL); Schumacher, Mike (HAL)
Subject: Team Site Support Information
Importance: High

 

Mike,

 

Can you please share our support identifier and login information with everyone on this email distribution. We are now restarting Team Site 3 times a day because it thinks we are out of space.  Even though we have removed files and there is actually space available, the application does not recognize it.

 

We have also reached out to David Ressler, but he is telling us we need to work with support first and then they will ask him to help.

 

We need high level support on this issue ASAP.

 

Therron

Posted on

Sample Manual Teamsite Copy

Also, per Eric:

Unix team should change the permissions to webapp.prd and 777

Refer: copy_prd_teamsite_sample.sh

echo RELATIVE_PATH:$1
echo FILENAME:$2
RELATIVE_PATH=$1
FILENAME=$2
echo mkdir -p /wbi/teamsite/tmp/webprd_immediate/${RELATIVE_PATH}/
echo cp /wbi/haldata/webstg/${RELATIVE_PATH}/${FILENAME} /wbi/teamsite/tmp/webprd_immediate/${RELATIVE_PATH}/

Posted on

XML files for Teamsite and WebMethods

From: Bojja, Sridhar (HAL Contractor)
Sent: Monday, March 19, 2012 3:11 PM
To: Ruckman, Maurice (HAL); De Vera, Marlon (HAL)
Cc: Augustine, Anila (HAL)
Subject: RE: Xml files

Talked to Marlon and Wayne and found out that they do use teamsite files that the web uses but they read it from a different location (for SBN docs we have 2. halexstreamtest and halexstreampd1)
We have redundant data one used by web and the other used by the DOX

For now we should be ok since we are going to have a new task to copy files from

\itnaswbiwebdevhalwebsite to \itnaswbihaldatawebdevhalwebsite

But when it comes time for decommissioning \itnaswbiwebdevhalwebsite and \itnaswbiwebdevcms we have to make sure that whatever process copies files to halexstreamtest and halexstreampd1 uses source as \itnaswbihaldatawebdevhalwebsite instead of \itnaswbiwebdevhalwebsite and likewise in other environments.

Also, the ftp process that sends files to fronted uses \itnaswbiwebdevhalwebsitecmsdocs