XStart Support Tickets

-----Original Message-----
From: Schumacher, Mike (HAL)
Sent: Thursday, February 16, 2012 9:53 AM
To: 'Guillaume Radde'
Cc: Augustine, Anila (HAL); Thompson, Sonya (HAL); Ruckman, Maurice (HAL)
Subject: RE: Xmanager

Yes, we have support. You can open a ticket at http://www.netsarang.com/support/request_form.html if you need my help let me know. I actually think I had this problem yesterday.

Mike

-----Original Message-----
From: Guillaume Radde [mailto:guillaume.radde@redhat.com]
Sent: Thursday, February 16, 2012 9:37 AM
To: Schumacher, Mike (HAL)
Cc: Augustine, Anila (HAL); Thompson, Sonya (HAL); Ruckman, Maurice (HAL)
Subject: Re: Xmanager

Mike, do we have any kind of support with XManager? Developers are having issues where Xmanager locks up if they don't touch the Window for a few hours.

Guillaume

----- Original Message -----
From: "Maurice Ruckman (HAL)" <MRuckman@HollandAmerica.com>
To: "Sonya Thompson (HAL)" <SThompson@HollandAmerica.com>
Cc: "Guillaume Radde" <guillaume.radde@redhat.com>, "Anila Augustine (HAL)" <AAugustine@HollandAmerica.com>
Sent: Thursday, February 16, 2012 9:57:40 AM
Subject: Xmanager

FYI -- I installed the latest version of Xmanager and kept my VM open overnight and it still stopped working, and effectively locked-up on my machine.

Thanks,

Maurice Ruckman
Voice: (206) 626-7497 x67497
Cellular: (206) 650-7576